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Terms of Service

RUNR DRIVER TERMS OF SERVICE

Last Updated: December, 17th 2025

These Terms of Service (“Terms”) govern your access to and use of the RUNR mobile application, website, and related technology platform (collectively, the “Platform”), operated by RUNR (“RUNR,” “we,” “us,” or “our”).

By creating an account, accessing the Platform, or using any RUNR services, you agree to these Terms.

1. Nature of the Platform

RUNR is a technology platform only.

RUNR:

  • Does not provide transportation services

  • Does not operate as a motor carrier, freight carrier, or logistics company

  • Does not employ drivers

  • Does not own, lease, or control vehicles

The Platform connects independent contractor drivers with businesses seeking on-demand delivery of permitted goods.

All transportation services are performed solely by independent contractors, not RUNR.

2. Independent Contractor Relationship

All drivers using the Platform (“Drivers”) are independent business operators.

Nothing in these Terms creates:

  • An employer-employee relationship

  • A joint venture

  • A partnership

  • An agency relationship

Drivers:

  • Control how, when, and whether to accept delivery opportunities

  • Provide their own vehicles, tools, and equipment

  • Bear all operating expenses

  • Are solely responsible for regulatory compliance applicable to their operations

3. No Control Over Transportation

RUNR does not:

  • Direct routes

  • Supervise deliveries

  • Control loading or unloading

  • Inspect vehicles

  • Manage cargo handling

Drivers independently determine how to perform delivery services.

4. User Eligibility

Drivers must:

  • Be at least 23 years old

  • Hold a valid driver’s license

  • Possess legal authorization to work

  • Meet RUNR’s onboarding requirements

5. Background Checks & Screening Authorization

By registering, Drivers authorize RUNR and its third-party providers to conduct:

  • Criminal background checks

  • Motor vehicle record (MVR) checks

  • Identity verification

  • Ongoing periodic re-checks

Driver consent remains valid for the duration of Platform use. Refusal may result in deactivation.

6. Insurance Requirements

Drivers represent and warrant that they maintain active motor vehicle insurance that covers business or delivery use of their vehicle.

Drivers agree:

  • Insurance must meet or exceed state minimum liability requirements

  • Insurance must cover commercial or business-use activity

  • Proof of coverage must be provided upon request

  • Coverage must remain active while using the Platform

RUNR does not provide auto, cargo, or liability insurance.

Drivers bear full responsibility for claims, damages, or injuries arising from their operations.

7. Vehicle & Legal Compliance

Drivers represent and warrant that:

  • Their vehicle is safe, legal, and roadworthy

  • Their operations comply with all applicable laws

  • Their vehicle configuration and load do not violate any weight, equipment, or operational regulations

  • They accept sole responsibility for any regulatory violations

RUNR does not verify vehicle classifications or regulatory status.

8. Prohibited Items

The Platform may not be used to transport:

  • Hazardous materials (flammables, chemicals, fuels, solvents, etc.)

  • Explosives or firearms

  • Illegal goods

  • Controlled substances

  • Alcohol or tobacco products

  • Live animals

  • Currency, negotiable instruments, or valuables

  • Items exceeding weight or size limits in the app

  • Undeclared high-value goods

Drivers assume all risk for accepting prohibited cargo.

9. Loading, Unloading & Jobsite Risk

RUNR is not responsible for:

  • Loading or unloading activities

  • Injuries from lifting or handling cargo

  • Jobsite hazards

  • Equipment use

  • Property damage at pickup or drop-off locations

Drivers and requesting businesses assume all such risks.

10. Assistants & Subcontracting

Drivers may hire assistants at their own expense, provided:

  • Assistants do not operate the Platform

  • Assistants do not drive unless independently approved by RUNR

  • Driver remains fully liable for all actions of assistants

11. Limitation of Liability

To the maximum extent permitted by law, RUNR is not liable for:

  • Personal injury

  • Property damage

  • Cargo loss

  • Vehicle damage

  • Delivery delays

  • Regulatory violations

  • Acts or omissions of Drivers or customers

RUNR’s maximum liability shall not exceed fees paid through the Platform in the 30 days preceding the claim.

12. Indemnification

Drivers agree to indemnify and hold RUNR harmless from claims arising out of:

  • Driver operations

  • Vehicle use

  • Cargo handling

  • Violations of law

  • Insurance failures

13. Arbitration & Dispute Resolution

All disputes shall be resolved by binding arbitration. Users waive the right to participate in class actions.

14. Platform Use

Users may not:

  • Share accounts

  • Misrepresent identity

  • Circumvent Platform safeguards

RUNR may suspend or terminate access at its discretion.

15. No Guarantee of Work

RUNR does not guarantee delivery opportunities or earnings.

16. Modifications

RUNR may update these Terms at any time.

17. Governing Law

These Terms are governed by the laws of the State of Minnesota.

User Terms of Service

RUNR CUSTOMER TERMS OF SERVICE

Last Updated: Jan 6th, 2026

These Customer Terms of Service (“Terms”) govern use of the RUNR technology platform (“Platform”) by businesses and individuals requesting delivery services (“Customer”).

By using the Platform, Customer agrees to these Terms.

1. Nature of RUNR’s Services

RUNR is a technology platform only.

RUNR:

  • Does not provide transportation services

  • Is not a carrier, freight company, or delivery service

  • Does not employ drivers

  • Does not own or control vehicles

The Platform connects Customers with independent contractor drivers (“Drivers”) who perform transportation services independently.

2. No Carrier Liability

Customer acknowledges:

  • RUNR is not a motor carrier

  • RUNR does not take possession of goods

  • RUNR does not assume responsibility for cargo

All transportation services are provided by independent Drivers.

RUNR is not liable for:

  • Loss or damage to goods

  • Delivery delays

  • Driver conduct

  • Vehicle condition

3. Customer Responsibilities

Customer agrees to:

  • Provide accurate pickup and delivery information

  • Ensure goods are properly packaged

  • Disclose weight, dimensions, and contents

  • Ensure safe and lawful loading

  • Comply with all laws related to the goods

Shipper/pickup location is responsible for loading unless separately arranged.

4. Prohibited Items

Customer may not request transport of:

  • Hazardous materials (chemicals, fuel, flammables, etc.)

  • Explosives or firearms

  • Illegal goods

  • Controlled substances

  • Alcohol or tobacco

  • Live animals

  • People

  • Currency or negotiable instruments

  • High-value goods not declared

  • Items exceeding app limits

Customer assumes all liability for misdeclared or prohibited items.

5. Jobsite & Premises Liability

Customer assumes all risks associated with:

  • Jobsite hazards

  • Forklifts, equipment, tools

  • Uneven terrain

  • Unsafe loading conditions

Customer must maintain safe premises for Drivers.

6. No Insurance Provided by RUNR

RUNR does not provide cargo, auto, or liability insurance.

Customer is responsible for insuring goods.

7. Limitation of Liability

To the maximum extent permitted by law, RUNR shall not be liable for:

  • Personal injury

  • Property damage

  • Cargo loss

  • Consequential damages

  • Lost profits

RUNR’s maximum liability shall not exceed fees paid for the specific delivery.

8. Indemnification

Customer agrees to indemnify RUNR against claims arising from:

  • Cargo contents

  • Loading/unloading

  • Misrepresentation of goods

  • Jobsite conditions

  • Violations of law

9. Driver Relationship

Drivers are independent contractors, not RUNR employees. Customer shall not treat Drivers as employees or agents of RUNR.

10. Payment Terms

Customer agrees to pay all fees through the Platform. Disputed charges must be raised within 7 days.

11. Platform Use

Customer may not:

  • Misuse the Platform

  • Submit fraudulent requests

  • Circumvent payment systems

12. Arbitration

Disputes shall be resolved by binding arbitration. Class actions are waived.

13. Governing Law

Minnesota law governs these Terms.

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